Platform

Dispatch and consignments

One dispatch engine for everything a bank sends: new and replacement cards, PIN mailers, cheque books and documents, to customers, branches and card centres.

Available now in the product todayv1.1 · Q1 2027 planned release and quarterOn request delivered per bank on request

  • Dispatch items imported from the card management system, embossing bureau or cheque-book vendorAvailable now
  • Multi-item consignments with seal numbers, delivery zones, SLA and expected costAvailable now
  • PIN-mailer separation: a card and its PIN can never share a consignmentAvailable now
  • Tracking-number pools per courierAvailable now
  • Courier batches with handover and cut-off timesAvailable now
  • Delivery failures, re-attempts, returns to origin and re-dispatch, with a checker for address changesAvailable now

Licence module: Dispatch and consignments

See it with your process
Dispatch and consignments screen in Cardvoy
Dispatch and consignments in the product (demo data).
← Issuer returns and destructionAll modulesCourier integration →

See Cardvoy with your own process.

Book a walkthrough: we set up your branches, card centre, couriers and country pack in a private proof of concept and follow a captured card from the ATM to the customer.

Book a walkthroughTry the demo