Deployment

Where your regulator wants it

One container image and PostgreSQL 16. The same build runs as SaaS, in a bank's own cloud account or on its own servers, so each regulator's residency and outsourcing rules can be met.

ModelWho it suitsWho runs itUpdates
SaaS on AWSBanks that want the fastest start, where cloud hosting is allowedSMH Global Services, in an AWS region in or near the bank's country (for example UAE or Bahrain); data kept per bankBy SMH, after regression tests against every country pack
Your AWS accountBanks whose policy requires their own cloud account and keysThe same CloudFormation stack in the bank's AWS account, run by the bank or by SMHSame container image; applied in the bank's change window
Private cloudBanks with an in-house container platformContainers and PostgreSQL 16 on the bank's private cloudSigned release packages with release notes and test evidence
On premisesBanks whose regulator expects data and processing in-country and in-houseDocker Compose on the bank's servers with its own PostgreSQL, supported by SMHSigned release packages; offline installation possible

Runs today on AWS

The live demo and client proofs of concept run on AWS. The production package is a CloudFormation stack: Fargate containers, managed PostgreSQL across two zones, a web application firewall and encrypted backups.

In-country when required

Single-tenant deployments in the bank's own cloud account and region, in its private cloud or on its own servers, for regulators that expect data in-country.

Installation guide

Every release ships with the deployment and installation guide, operations runbook, release notes and SIT and UAT test packs.

Typical model per market

MarketUsual model
United Arab EmiratesAWS UAE region or private cloud; data stays in the UAE
BahrainAWS Bahrain region
QatarIn-country private cloud or on premises
Saudi ArabiaIn-Kingdom cloud or on premises
Kuwait and OmanPrivate cloud or on premises, or GCC cloud with regulator approval
PakistanOn premises or private cloud; SaaS where the SBP cloud framework is met
BangladeshOn premises or private cloud

Each bank confirms its model with its compliance team and regulator before go-live.

See Cardvoy with your own process.

Book a walkthrough: we set up your branches, card centre, couriers and country pack in a private proof of concept and follow a captured card from the ATM to the customer.