AI
Every capture gets an explainable risk score today, built from weighted signals with every reason shown. Anomaly alerts learned from each bank's own history are planned for v1.2 (Q3 2027), and people make every decision.
Available now in the product todayv1.1 · Q1 2027 planned release and quarterOn request delivered per bank on requestNot offered not offered and not planned
Available now
Every captured card gets a score from 0 to 100 from weighted signals: switch fraud flags, hot or warm card status, international BINs, repeated captures and the time of capture. Each contributing reason is listed, so the score is never a black box.
Available now
Captures per terminal and reason show where a card reader may be faulty or tampered with, so the ATM team can act.
Available now
High-risk cards go to the fraud team with the evidence attached. The referral is a decision by a person, recorded in the audit trail.
v1.2 · Q3 2027
Alerts learned from the bank's own capture and delivery history, for example a branch or courier drifting from its normal pattern, always reviewed by a person.
Not offered
Not offered and not planned. Holds, destruction, handover and re-dispatch always need people, and sensitive actions need a maker and a different checker.
How AI works in Cardvoy
Book a walkthrough: we set up your branches, card centre, couriers and country pack in a private proof of concept and follow a captured card from the ATM to the customer.