Part 1
Captured-card custody
The operations dashboard, cards waiting at branches, a captured card in detail and the card centre vault.
Step 1
Start the day with what is due
The operations dashboard shows captured cards waiting, SLA breaches, cards due today, handovers within SLA, open consignments and the risk radar.
Step 2
See every card waiting at a branch
Cards for collection with their deadline, customer and risk score, filtered by branch, age and status.
Step 3
Open a card and see why
Each card shows its route, its deadline on the country calendar, the custody chain and the rule that decided it.
Step 4
Keep the card centre in order
The vault register shows where each card is, how old it is and its next action: delivery, issuer return or destruction.
See Cardvoy with your own process.
Book a walkthrough: we set up your branches, card centre, couriers and country pack in a private proof of concept and follow a captured card from the ATM to the customer.